Terms of Service

Terms and conditions governing the use of our services

Terms of Service

Effective Date: June 14, 2025

NeoPolaris AI

1. Acceptance of Terms

By accessing or using the NeoPolaris AI website or any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use our Services.

2. Use of Services

  • The Services are intended for business and commercial use by organisations and professionals
  • You must comply with all applicable laws and regulations while using the Services
  • You agree not to misuse or interfere with the Services, or attempt unauthorized access

3. Account & Information

  • You may need to provide accurate personal or company information to access certain features
  • You are responsible for the security of your account credentials
  • We reserve the right to suspend or terminate accounts for violations of these Terms

4. Intellectual Property

  • All content, software, and logos on the website are the property of NeoPolaris AI or its licensors
  • You may not copy, modify, distribute, or create derivative works without written consent

5. User-Submitted Content

  • You retain ownership of the content you submit. However, by submitting it, you grant NeoPolaris AI a non-exclusive, royalty-free, worldwide license to use, host, store, modify, and display such content solely for the purpose of operating, improving, and delivering the Services
  • You are responsible for ensuring your content does not infringe on others' rights or violate laws

6. Disclaimers

  • The Services are provided "as is" and "as available" without warranties of any kind. NeoPolaris AI disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement
  • We do not guarantee uninterrupted, error-free service or accuracy of results from AI-driven outputs
  • You acknowledge that automation outcomes depend on third-party platforms, data quality, and client implementation

7. Limitation of Liability

To the fullest extent permitted by law, NeoPolaris AI and its affiliates are not liable for indirect, incidental, or consequential damages related to these Terms or your use of the Services.

8. Privacy

Our handling of your personal data is described in our Privacy Policy.

9. Changes to Terms

We may update these Terms from time to time. Updates become effective upon posting. Please review them periodically.

10. Governing Law

These Terms are governed by the laws of Kenya, without regard to conflict of law principles.

11. Third-Party Services

The Services may integrate with, or link to, third-party tools or platforms. NeoPolaris AI is not responsible for the content, privacy, or security practices of third-party services.

12. Contact Us

NeoPolaris AI

Email: info@neopolaris.ai

Nairobi, Kenya

13. Termination

  • We reserve the right to suspend or terminate access to our Services at our discretion, especially for violations of these Terms
  • You may terminate your use of the Services at any time by contacting us in writing
  • Upon termination, any licenses granted to you will cease

Important Notice

These Terms of Service constitute a legally binding agreement between you and NeoPolaris AI. Please read them carefully and contact us if you have any questions before using our services.